Dyson DC17 Manual: A Comprehensive Guide
This guide provides detailed instructions for the Dyson DC17, covering assembly, operation, maintenance, and troubleshooting – ensuring optimal cleaning performance.
The Dyson DC17 is a bagless upright vacuum cleaner engineered for powerful and efficient cleaning of both carpets and hard floors within your home. Released as a popular model, it boasts strong suction and a versatile design. This manual aims to provide comprehensive guidance, enabling users to maximize the DC17’s performance and longevity. Understanding its features, from the motorized brush bar to the HEPA filtration system, is key. This guide will walk you through assembly, operation, maintenance, and troubleshooting, ensuring a consistently clean home environment. It’s designed for both new and existing DC17 owners.
Key Features and Specifications
The Dyson DC17 distinguishes itself with its bagless technology, eliminating the cost and hassle of replacement bags. Its powerful motor delivers strong suction for effective dirt and debris removal. A key feature is the Root Cyclone technology, maintaining consistent suction as the bin fills. The DC17 includes a lifetime HEPA filter, capturing allergens and pollutants. Specifications include a cord length of approximately 25 feet, and a bin volume of 1.3 liters. It’s designed for both carpet and hard floor cleaning, offering versatile performance for a spotless home.

Understanding the Components
This section details the Dyson DC17’s key parts – wand, hose, brush bar, dust bin, and filtration system – for effective maintenance and operation.
The Wand and Hose Assembly
The Dyson DC17’s wand and hose are crucial for reaching various cleaning areas. The hose connects directly to the main body, providing flexibility and extended reach. The wand easily attaches to the hose or directly to the machine for above-floor cleaning.
Ensure a secure connection between all components to maintain optimal suction. Regularly inspect the hose for any blockages or damage, as this can significantly reduce cleaning performance. Detach and check for obstructions if suction diminishes. Proper assembly guarantees efficient dirt and debris removal from diverse surfaces.
Motorized Brush Bar – Functionality and Maintenance
The DC17’s motorized brush bar is vital for effective carpet cleaning, agitating fibers to loosen embedded dirt. It’s designed to automatically adjust to different floor types. Regular maintenance is key to preserving its performance.
Periodically check the brush bar for hair, fibers, and debris entanglement, as this reduces its effectiveness. Remove any obstructions carefully. Inspect the brush bar for wear and tear; replace if bristles are damaged. A clean, functioning brush bar ensures optimal suction and deep cleaning results on all carpeted surfaces.
Dust Bin – Emptying and Cleaning
The DC17 features a bagless design, utilizing a clear dust bin for easy visibility of collected debris. Empty the bin when dirt reaches the ‘max’ line to maintain optimal suction power. To empty, detach the bin from the machine, using the release button.
Thoroughly wash the dust bin with cold water, ensuring all dirt and dust are removed. Allow it to dry completely before reattaching to the machine. Regular cleaning prevents blockages and ensures consistent cleaning performance; Avoid using detergents or abrasive cleaners.
Filtration System – HEPA Filter Details
The Dyson DC17 incorporates a lifetime HEPA filter, capturing allergens and expelling cleaner air. This filter requires regular washing to maintain its efficiency – typically every three months, depending on usage. Remove the filter by twisting and lifting it from the machine.
Wash the filter under cold water until the water runs clear. Allow it to dry completely – approximately 24 hours – before reinstalling. A clean filter ensures optimal suction and air quality. Do not use detergents or place the filter in a dishwasher.

Assembly and Setup
Initial assembly is straightforward, connecting the wand, hose, and cleaner head. Ensure all parts click securely into place for optimal performance and usability.
Initial Assembly Instructions
Begin by attaching the wand to the main body of the Dyson DC17, ensuring a firm click to secure it. Next, connect the hose to both the wand and the machine, again verifying a secure connection. The cleaner head then attaches to the end of the wand.
Double-check all connections before use to prevent loss of suction. The DC17 is designed for easy assembly, requiring no tools. Refer to the diagrams in the full manual for visual guidance if needed. Proper assembly is crucial for efficient cleaning and optimal performance of your Dyson vacuum.
Adjusting for Different Floor Types
The Dyson DC17 excels on both carpets and hard floors. To transition, use the floor type selector switch located on the machine body. For carpets, ensure the brush bar is engaged for deep cleaning and agitation.
When switching to hard floors, disengage the brush bar to prevent scattering debris and protect delicate surfaces. The DC17’s design allows for seamless transitions without needing to change attachments. Regularly check the brush bar for obstructions to maintain optimal performance on all floor types.
Power Cord Management
The Dyson DC17 features a lengthy power cord for extended reach. To prevent tripping hazards and damage, carefully manage the cord during operation and storage. Avoid yanking or pulling on the cord when disconnecting from the outlet; grasp the plug itself.
When retracting the cord, do so slowly and evenly. Do not fully extend the cord beyond its maximum length. Inspect the cord regularly for any signs of wear or damage, and discontinue use if issues are detected to ensure electrical safety.

Operating Instructions
To begin, ensure the dust bin is correctly installed. Power on using the power button, select desired attachments, and adjust suction for optimal cleaning;
Powering On and Off
The Dyson DC17 is remarkably simple to operate. To power on, locate the power button, typically situated on the main body of the vacuum cleaner. A single press will activate the motor, initiating the suction process. The power button illuminates to indicate the machine is running.
To switch off the DC17, press the same power button again. The illumination will cease, confirming the vacuum is no longer operational. Always ensure the machine is fully powered off before disconnecting from the electrical outlet or performing any maintenance procedures. This prevents accidental activation and potential hazards.
Using the Different Attachments
The Dyson DC17 comes equipped with several attachments to enhance its versatility. The combination tool features a crevice tool for reaching tight spaces and a dusting brush for delicate surfaces; Attach it directly to the wand or hose for extended reach.
The stair tool is designed for effective cleaning of stairs and upholstery. For stubborn dirt, utilize the motorized brush head, ideal for carpets and pet hair removal. Ensure a secure connection before operation. Proper attachment usage maximizes cleaning efficiency and protects both your home and the machine.
Adjusting Suction Power
The Dyson DC17 doesn’t have traditional suction power settings like some vacuums. Suction is automatically regulated by the machine’s Root Cyclone™ technology, maintaining consistent performance as the dust bin fills. However, airflow control is achieved through accessory selection and hose/wand configuration.
Using a narrower attachment, like the crevice tool, concentrates suction for focused cleaning. Conversely, using the hose without attachments provides broader coverage. Blockages reduce suction; regularly check for obstructions. Maintaining a clean filter also ensures optimal airflow and cleaning capability.

Maintenance and Troubleshooting
Regular upkeep of your Dyson DC17 ensures peak performance. This section details filter cleaning, unblocking, brush bar care, and dust bin maintenance procedures.
Regular Filter Cleaning
Maintaining a clean filter is crucial for sustained suction power in your Dyson DC17. The lifetime HEPA filter captures fine dust and allergens, but requires periodic washing. Remove the filter from the machine – consult your owner’s manual for precise location – and rinse it thoroughly under cold water until the water runs clear.
Avoid using detergents, as these can damage the filter material. Allow the filter to air dry completely – approximately 24 hours – before reinstalling it. A clogged filter significantly reduces airflow and cleaning efficiency. Regular cleaning, ideally every few months depending on usage, will prolong the filter’s life and maintain optimal performance.
Unblocking Hose and Wand
Loss of suction often indicates a blockage in the hose or wand of your Dyson DC17. First, disconnect the hose and wand from the main body. Visually inspect for any visible obstructions. Gently use a long, flexible object – like a coat hanger straightened – to dislodge any debris;
Avoid forcing anything through, as this could damage the hose. Shine a flashlight through the hose to confirm it’s clear. Reconnect the components and test the suction. Regular checks and prompt unblocking ensure optimal cleaning performance and prevent motor strain.
Brush Bar Maintenance – Hair and Debris Removal
Regularly inspect the brush bar of your Dyson DC17 for accumulated hair, string, and debris. These can significantly reduce cleaning effectiveness and potentially damage the motor. To access the brush bar, follow the instructions in your owner’s manual for safe removal.
Use scissors or a seam ripper to carefully cut and remove tangled hair and fibers. Ensure all debris is cleared before reinstalling the brush bar. A clean brush bar maximizes suction and maintains optimal carpet cleaning performance.
Dust Bin Maintenance – Thorough Cleaning
Emptying the dust bin of your Dyson DC17 after each use is crucial, but periodic thorough cleaning is also essential. Remove the bin and wash it with cold water only – avoid detergents, as they can damage the plastic.
Ensure the bin is completely dry before reattaching it to the machine. Regularly check the maximum fill line and avoid overfilling. A clean dust bin ensures optimal airflow and maintains consistent suction power for effective cleaning.

Troubleshooting Common Issues
This section addresses frequent Dyson DC17 problems like suction loss, overheating, and brush bar malfunctions, offering practical solutions for restoring peak performance.
Loss of Suction – Causes and Solutions
Reduced suction in your Dyson DC17 often stems from a full dust bin – empty it regularly! Check for blockages within the wand, hose, or brush bar; debris accumulation significantly restricts airflow. Ensure the filter is clean, as a clogged filter dramatically diminishes suction power. Inspect all connections to confirm a tight seal, preventing air leaks.
To resolve, thoroughly empty the bin, carefully clear any obstructions, wash the filter (allowing it to dry completely before re-installation), and verify all parts are securely connected. Persistent issues may indicate a motor problem requiring professional attention.
Overheating Problems
If your Dyson DC17 overheats, immediately power off and unplug the unit. Overheating typically results from restricted airflow, often caused by a full dust bin or significant blockages within the hose, wand, or brush head. A clogged filter also contributes to this issue by forcing the motor to work harder.
Allow the vacuum to cool completely before attempting to restart it. Empty the bin, clear any obstructions, and ensure the filter is clean and dry. Avoid prolonged use on high-pile carpets without proper ventilation. If overheating persists, contact Dyson support.
Brush Bar Not Rotating
A non-rotating brush bar on your Dyson DC17 significantly reduces cleaning effectiveness. First, ensure the vacuum is switched to carpet mode, as the brush bar disengages on hard floors. Check for tangled hair, string, or debris wrapped around the brush bar – this is a common cause.
Inspect the brush bar motor for any visible damage. A blown fuse or motor failure may require professional repair. If the belt is broken or stretched, it needs replacement. Always unplug the vacuum before attempting any maintenance on the brush bar assembly.

Safety Precautions
Always unplug the Dyson DC17 before maintenance. Avoid using it near water or flammable liquids, and never insert objects into openings.
General Safety Guidelines
Before use, carefully read all instructions and warnings within this Dyson DC17 manual. This appliance is intended for household cleaning only on dry surfaces. Do not use with wet surfaces or flammable liquids. Keep children away during operation.
Never operate the vacuum with a damaged cord or plug. If the cord is damaged, it must be replaced by Dyson or a qualified technician. Avoid pulling or carrying by the cord, and do not use it as a handle.
Be cautious when cleaning stairs. Always unplug before changing filters or emptying the dust bin. Never operate without filters in place.
Electrical Safety
To prevent electrical shock, never immerse the Dyson DC17 in water or other liquids. Do not use outdoors or in damp environments. Ensure the power cord is not damaged before each use; inspect for cracks or fraying.
Always unplug the vacuum from the power outlet before performing any maintenance, including filter cleaning or brush bar inspection. Use only a grounded outlet.
Do not attempt to repair the appliance yourself. Contact Dyson customer service or a qualified technician for repairs. Avoid using extension cords, as they may overheat.
Storage Instructions
When storing your Dyson DC17, ensure it is completely cool and dry. Store the vacuum in a clean, dry place, away from direct sunlight and extreme temperatures. Avoid storing it where it could be exposed to moisture or freezing conditions.
Detach any attachments and store them separately to prevent damage. Coil the power cord loosely and secure it to prevent tripping hazards.
Keep the vacuum upright to prevent any residual dust or debris from accumulating in the wand or hose.

Finding Replacement Parts
Genuine Dyson parts and compatible third-party options are available for the DC17, ensuring continued performance and longevity of your cleaning machine.
Genuine Dyson Parts vs. Third-Party Options
When replacing components for your Dyson DC17, you’ll encounter both genuine Dyson parts and those offered by third-party manufacturers. Genuine parts, while typically more expensive, guarantee compatibility and maintain the original performance standards of your vacuum. They are engineered specifically for the DC17, ensuring a precise fit and optimal functionality.
Third-party options can be more budget-friendly, but quality and compatibility can vary significantly. It’s crucial to research the seller and read reviews before purchasing. Using non-genuine parts may void your warranty and could potentially damage your Dyson DC17 if they don’t meet the required specifications. Prioritize quality and compatibility for long-term reliability.
Where to Purchase Replacement Parts
Genuine Dyson DC17 replacement parts are readily available directly from the Dyson website (Dyson.com). This ensures authenticity and access to the full range of components. You can also find parts at authorized Dyson retailers, both online and in physical stores, offering convenience and potential for immediate purchase.
Third-party retailers, such as Amazon and eBay, offer a wider selection and potentially lower prices, but verifying seller reputation is vital. Always confirm part compatibility before ordering. Be cautious of significantly discounted parts, as they may be of lower quality. Prioritize authorized sources for guaranteed performance.

Dyson DC17 Variations
The DC17 came in several models, including the Animal and Total Clean versions, each offering specialized tools and features for diverse cleaning needs.
DC17 Animal – Specific Features
The DC17 Animal model was specifically engineered for pet owners, addressing the unique challenges of pet hair and dander. It includes a motorized brush head designed to effectively lift and remove stubborn pet hair embedded in carpets and upholstery. This version often features an additional tangle-free turbine tool, ideal for tackling hair on stairs and smaller areas.
Furthermore, the DC17 Animal typically comes equipped with specialized crevice tools and upholstery brushes optimized for pet-related messes. These features distinguish it from the standard DC17, providing enhanced cleaning power and convenience for households with furry companions, ensuring a more thorough and hygienic clean.
DC17 Total Clean – Unique Attributes
The DC17 Total Clean variant builds upon the standard DC17 with an expanded suite of accessories designed for comprehensive whole-home cleaning. It typically includes a combination tool, offering versatility for various surfaces, and a stair tool for effective cleaning of elevated areas. A soft dusting brush is also commonly included, ideal for delicate surfaces and furniture.
This model often features enhanced filtration capabilities, potentially including additional filters to capture allergens and fine dust particles. The Total Clean package aims to provide users with everything needed for a deep and thorough clean throughout their entire home, offering greater convenience and cleaning power.
Warranty Information
Dyson offers a limited warranty on the DC17, covering defects in materials and workmanship. Registration is recommended to validate coverage details.
Dyson Warranty Coverage
Dyson’s warranty for the DC17 typically covers defects in materials and workmanship for a period of two years from the date of purchase. This coverage includes parts and labor necessary to repair or replace a defective unit. However, the warranty does not cover damage resulting from misuse, accidental damage, unauthorized repairs, or normal wear and tear.
Specifically, the warranty excludes issues like clogged filters (due to lack of maintenance), damage from liquids, and problems arising from using non-genuine Dyson parts. Proof of purchase is essential for any warranty claim. Dyson reserves the right to repair or replace the unit at their discretion.
Registering Your Dyson DC17
Registering your Dyson DC17 is crucial for warranty validation and receiving important product updates and exclusive offers. Registration can typically be completed online through the official Dyson website, using the serial number located on the machine itself. This process confirms your ownership and ensures Dyson can contact you regarding recalls or new information.
While not always mandatory for warranty claims, registration significantly streamlines the process. Keep your purchase receipt safe alongside your registration confirmation for easy access when needed. Registering also unlocks access to Dyson’s customer support resources.

Resources and Support
Dyson offers extensive online support, including FAQs, troubleshooting guides, and downloadable manuals, alongside dedicated customer service contact options.
Dyson Website and Online Support
Dyson’s official website is a comprehensive resource for DC17 owners, providing access to a digital version of the owner’s manual, troubleshooting guides, and frequently asked questions. Users can find detailed diagrams illustrating component locations and maintenance procedures.
The online support section features helpful videos demonstrating assembly, disassembly, and cleaning techniques. A robust search function allows quick access to specific information regarding issues like loss of suction or brush bar problems. Furthermore, Dyson’s website offers a live chat option for immediate assistance from a support representative, ensuring prompt resolution to any concerns regarding your DC17 vacuum.
Customer Service Contact Information
Dyson provides multiple avenues for customers needing assistance with their DC17 vacuum. For direct support, you can reach their customer service team via phone. Numbers vary by region, so checking the Dyson website is crucial for the correct contact details.
Alternatively, Dyson offers comprehensive online support, including live chat and email correspondence. Social media channels, like Twitter and Facebook, also provide a platform for inquiries. When contacting support, have your model number and purchase date readily available to expedite the assistance process regarding your DC17.